HTC held an AMAA on Reddit

Means Ask Me Almost (Anything), since they would of course not answer “when does m8 come??”. But, they DID say some very interesting things and showed an openness I’ve been waiting a long time for.

They’ve covered a couple of interesting things in this, for the american market they’ve said:

We don’t have a perfect track record regarding updates along with almost every phone manufacturer, but we’re dedicated to bring more transparency to the process and doing our best to deliver updates as quickly as we can. Given the immense resource requirements for updates we can’t solve all our past issues, but today we are making a commitment to support all new North America flagship devices going forward with all major Android updates for 2 years after their release date.

And about the One X/X+ update mess this was said

To address an issue that’s top of mind for many folks here, we recently announced that we wouldn’t be updating the HTC One X and One X+ beyond Android 4.2. Without the support of our chip manufacturer Nvidia, it made a global update of One X and X+ devices impossible. However, in US the One X uses the Qualcomm chip and an upgrade would be possible, but we didn’t think it would be a good experience for our customer base to update the X, but not the X+. This update caused a huge stir amongst owners and we’ve heard you loud and clear, so we’re now actively exploring how we can make the jump to 4.4.

This is the most important things said (I think), but do go there and read it all!. I’ve written a bit more about the One X/X+ updates HERE.